TERMS OF SERVICE
Introduction
Welcome to luxbrandwatch.com. These Terms of Service govern your use of the
luxbrandwatch.com website and all content, services, and products available through
the website (collectively referred to as the “Website”). The Website is owned and
operated by Luxe Brand Watch (“Luxe Brand Watch”, “we”, “us”, or “our”). The Website is
offered subject to your acceptance without modification of all the terms and conditions
contained herein and all other operating rules, policies, and procedures that may be
published from time to time on this Website by Luxe Brand Watch (collectively, the
“Agreement”).
Please read this Agreement carefully before accessing or using the Website. By accessing
or using any part of the Website, you agree to become bound by the terms and
conditions of this Agreement. If you do not agree to all the terms and conditions of this
Agreement, then you may not access the Website or use any services. If these terms and
conditions are considered an offer by Luxe Brand Watch, acceptance is expressly limited
to these terms. The Website is available only to individuals who are at least 18 years old
or the age of majority in their jurisdiction, whichever is greater.
1. Account Registration and Security
If you create an account on the Website, you are responsible for maintaining the security
of your account, and you are fully responsible for all activities that occur under the
account and any other actions taken in connection with the account. You must
immediately notify Luxe Brand Watch of any unauthorized uses of your account or any
other breaches of security. Luxe Brand Watch will not be liable for any acts or omissions
by you, including any damages of any kind incurred as a result of such acts or omissions.
You agree to provide accurate, current, and complete information during the registration
process and to update such information to keep it accurate, current, and complete. Luxe
Brand Watch reserves the right to suspend or terminate your account if any information
provided during the registration process or thereafter proves to be inaccurate, not
current, or incomplete.
2. Product Information and Availability
All product descriptions, information, and prices displayed on the Website are subject to
change without notice. Luxe Brand Watch reserves the right to discontinue any product
at any time. Any offer for any product or service made on this Website is void where
prohibited.
While we strive to provide accurate product and pricing information, pricing or
typographical errors may occur. Luxe Brand Watch reserves the right to correct any
errors, inaccuracies, or omissions and to change or update information or cancel orders
if any information on the Website is inaccurate at any time without prior notice
(including after you have submitted your order).
The inclusion of any products on our Website does not imply or warrant that these
products will be available at any particular time. We reserve the right to discontinue any
product at any time for any reason. Products displayed may be out of stock or
discontinued between updates to our Website.
3. Orders and Payment
3.1 Order Acceptance
Your receipt of an electronic or other form of order confirmation does not signify our
acceptance of your order, nor does it constitute confirmation of our offer to sell. Luxe
Brand Watch reserves the right at any time after receipt of your order to accept or
decline your order for any reason or to supply less than the quantity you ordered of any
item.
3.2 Payment Terms
We accept various payment methods as indicated on our Website. By providing a
payment method, you represent and warrant that you are authorized to use the
designated payment method and that you authorize us (or our third-party payment
processor) to charge your payment method for the total amount of your order (including
any applicable taxes and other charges). If the payment method cannot be verified, is
invalid, or is otherwise not acceptable, your order may be suspended or cancelled.
All payments must be made in the currency specified on our Website. Prices for products
are subject to change, without notice. Unless otherwise specified, all prices displayed on
the Website are exclusive of applicable taxes, shipping, and handling charges which will
be added to your total order amount.
3.3 Dropshipping Process
Luxe Brand Watch operates using a dropshipping model. This means that when you
place an order through our Website, we process your order and arrange for our suppliers
to ship the products directly to you. While we do not physically handle the products, we
are responsible for the transaction, customer service, and ensuring that you receive your
order.
Orders are typically processed within 1-3 business days and prepared for shipment. After
the order has been processed, we will send you a confirmation email with shipping
details. Delivery times may vary depending on your location and the shipping method
selected.
4. Shipping and Delivery
4.1 Shipping Methods and Timeframes
Luxe Brand Watch ships to addresses within the European Union and select international
destinations. Shipping methods, estimated delivery timeframes, and costs are provided
during the checkout process. Please note that delivery times are estimates and not
guaranteed. Factors outside our control, such as customs processing, local delivery
conditions, or unforeseen circumstances, may cause delays.
For shipments within the European Union, delivery typically takes 1-4 business days
after the order has been processed and shipped. For international shipments outside the
European Union, delivery may take approximately 4-12 business days after shipping.
4.2 Shipping Costs
Shipping costs are calculated based on the destination, weight, and dimensions of the
package. The exact shipping costs will be displayed during the checkout process before
you complete your purchase.
4.3 Tracking Information
Once your order has been shipped, you will receive an email with tracking information.
You can use this information to track the status of your delivery through the carrier’s
website.
4.4 Delivery Issues
If you encounter any issues with your delivery, please contact us immediately. While we
work with reliable shipping partners, we cannot be held responsible for delays caused
by shipping carriers, customs processing, or other circumstances beyond our control.
5. Returns and Refunds
5.1 Right of Withdrawal
In accordance with European Union consumer protection laws (Directive 2011/83/EU),
customers residing in the EU have the right to withdraw from a purchase contract within
14 days without giving any reason. The withdrawal period will expire 14 days from the
day on which you acquire, or a third party other than the carrier and indicated by you
acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us of your decision to withdraw
from this contract by an unequivocal statement (e.g., a letter sent by post or email). You
may use the model withdrawal form available on our Website, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication
concerning your exercise of the right of withdrawal before the withdrawal period has
expired.
5.2 Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from
you, including the costs of delivery (with the exception of the supplementary costs
resulting from your choice of a type of delivery other than the least expensive type of
standard delivery offered by us), without undue delay and in any event not later than 14
days from the day on which we are informed about your decision to withdraw from this
contract. We will carry out such reimbursement using the same means of payment as
you used for the initial transaction, unless you have expressly agreed otherwise; in any
event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have
supplied evidence of having sent back the goods, whichever is the earliest.
5.3 Return Conditions
You shall send back the goods or hand them over to us without undue delay and in any
event not later than 14 days from the day on which you communicate your withdrawal
from this contract to us. The deadline is met if you send back the goods before the
period of 14 days has expired.
You will have to bear the direct cost of returning the goods. You are only liable for any
diminished value of the goods resulting from handling other than what is necessary to
establish the nature, characteristics, and functioning of the goods.
The following conditions must be met for a return to be accepted: – The product must be
in its original, unused condition – The product must be returned in its original packaging
with all tags and labels attached – The product must not show signs of wear, damage, or
alteration – All accessories and documentation that came with the product must be
included
5.4 Exceptions to the Right of Withdrawal
According to EU regulations, the right of withdrawal does not apply to: – Sealed goods
which are not suitable for return due to health protection or hygiene reasons and were
unsealed after delivery – Goods made to your specifications or clearly personalized –
Goods which are liable to deteriorate or expire rapidly – Sealed audio or video recordings
or computer software which were unsealed after delivery
5.5 Defective Products
If you receive a defective product, please contact our customer service immediately.
Different from the right of withdrawal, defective products are covered by legal warranty
provisions. We will either repair, replace, or refund the defective product in accordance
with applicable consumer protection laws.
6. Privacy and Data Protection
6.1 GDPR Compliance
Luxe Brand Watch is committed to protecting your privacy and complying with the
General Data Protection Regulation (GDPR) and other applicable data protection laws.
Our Privacy Policy, which is incorporated into these Terms of Service by reference,
explains how we collect, use, disclose, and safeguard your personal information. By
using our Website, you consent to the data practices described in our Privacy Policy.
6.2 Data Collection and Use
We collect personal information that you voluntarily provide to us when you register on
the Website, express interest in obtaining information about us or our products, or
otherwise contact us. The personal information that we collect depends on the context
of your interactions with us and the Website, the choices you make, and the products
and features you use.
We use the information we collect or receive to: – Process and fulfill your orders – Send
you order confirmations and updates – Respond to your inquiries and provide customer
support – Send you marketing and promotional communications (if you have opted in) –
Improve our Website and customer experience – Comply with legal obligations
6.3 Data Retention
We will retain your personal information only for as long as is necessary for the purposes
set out in our Privacy Policy. We will retain and use your information to the extent
necessary to comply with our legal obligations, resolve disputes, and enforce our
policies.
6.4 Your Rights
Under the GDPR, you have certain rights regarding your personal data, including: – The
right to access your personal data – The right to rectify inaccurate personal data – The
right to erasure of your personal data – The right to restrict processing of your personal
data – The right to data portability – The right to object to processing of your personal
data – The right to withdraw consent
To exercise these rights, please contact us using the information provided in the
“Contact Us” section.
7. Intellectual Property
7.1 Website Content
The content on the Website, including without limitation, the text, graphics, photos,
sounds, music, videos, interactive features, and the like (“Content”) and the trademarks,
service marks, and logos contained therein (“Marks”), are owned by or licensed to Luxe
Brand Watch, subject to copyright and other intellectual property rights under the law.
Content on the Website is provided to you AS IS for your information and personal use
only and may not be used, copied, reproduced, distributed, transmitted, broadcast,
displayed, sold, licensed, or otherwise exploited for any other purposes without our
prior written consent.
7.2 User Content
By posting, uploading, inputting, providing, or submitting content to the Website, you
grant Luxe Brand Watch and its affiliated companies and necessary sublicensees a nonexclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, translate,
and distribute your content in any existing or future media. You also grant Luxe Brand
Watch the right to sublicense these rights and the right to bring an action for
infringement of these rights.
You represent and warrant that you own or control all rights to the content you post,
upload, input, provide, or submit to the Website, and that use of your content by Luxe
Brand Watch will not infringe or violate the rights of any third party.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Luxe Brand Watch shall not be liable
for any indirect, incidental, special, consequential, or punitive damages, or any loss of
profits or revenues, whether incurred directly or indirectly, or any loss of data, use,
goodwill, or other intangible losses, resulting from: – Your access to or use of or inability
to access or use the Website – Any conduct or content of any third party on the Website –
Any content obtained from the Website – Unauthorized access, use, or alteration of your
transmissions or content
In no event shall Luxe Brand Watch’s total liability to you for all claims related to the
Website exceed the amount paid by you to Luxe Brand Watch during the twelve (12)
months immediately preceding the date of the claim or one hundred euros (€100),
whichever is greater.
9. Indemnification
You agree to defend, indemnify, and hold harmless Luxe Brand Watch and its licensee
and licensors, and their employees, contractors, agents, officers, and directors, from and
against any and all claims, damages, obligations, losses, liabilities, costs or debt, and
expenses (including but not limited to attorney’s fees), resulting from or arising out of: –
Your use and access of the Website – Your violation of any term of these Terms of Service
– Your violation of any third-party right, including without limitation any copyright,
property, or privacy right – Any claim that your content caused damage to a third party
This defense and indemnification obligation will survive these Terms of Service and your
use of the Website.
10. Governing Law and Jurisdiction
These Terms of Service and any separate agreements whereby we provide you services
shall be governed by and construed in accordance with the laws of the European Union
and your country of residence, without regard to its conflict of law provisions.
Any disputes relating to these Terms of Service shall be subject to the exclusive
jurisdiction of the courts of your country of residence. Nothing in this clause shall limit
our right to take proceedings against you in any other court of competent jurisdiction,
nor shall the taking of proceedings in any one or more jurisdictions preclude us from
taking proceedings in any other jurisdictions, whether concurrently or not, to the extent
permitted by the law of such other jurisdiction.
11. Changes to Terms of Service
Luxe Brand Watch reserves the right, at our sole discretion, to modify or replace these
Terms of Service at any time. If a revision is material, we will try to provide at least 30
days’ notice prior to any new terms taking effect. What constitutes a material change will
be determined at our sole discretion.
By continuing to access or use our Website after those revisions become effective, you
agree to be bound by the revised terms. If you do not agree to the new terms, please
stop using the Website.
12. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Email: [email protected]
Luxe Brand Watch [Your Business Address] [City, Country, Postal Code]
Last updated: May 28, 2025